Janitorial Account Manager

Jennings, Oklahoma, United States | 7777 | Full-time

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Peak Workforce Solutions (Newbold) is seeking a District Manager for our client in Tulsa, OK who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties.

The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.
 

Compensation and Benefits:

Salary: $56,000 per year

Benefits:

  • Competitive base salary
  • Company laptop and cell phone
  • Paid vacation/holiday
  • 401K with company match
  • Health/Dental/Vision Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
 
 
Management
    • Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
    • Ensure compliance with cleaning schedules and quality standards
    • Conduct regular inspections to maintain a clean, safe mall environment
Staff Supervision
    • Recruit, train, schedule, and supervise janitorial team members
    • Monitor performance and provide coaching, feedback, and disciplinary actions when needed
    • Ensure proper staffing levels for peak and off-peak hours
Client Relations
    • Serve as the primary point of contact for mall management and tenants
    • Address concerns, complaints, and service requests in a timely and professional manner
    • Maintain strong relationships to ensure customer satisfaction
Quality Control
    • Implement and maintain cleaning standards and procedures
    • Perform routine audits and inspections
    • Ensure use of proper cleaning methods, equipment, and chemicals
Safety & Compliance
    • Ensure all staff follow OSHA and company safety policies
    • Maintain proper documentation for safety, incidents, and compliance
    • Conduct safety training and enforce safe work practices
Budget & Inventory Management
    • Manage labor costs, supplies, and equipment budgets
    • Order and maintain inventory of cleaning products and equipment
    • Identify cost-saving opportunities while maintaining quality
Equipment Management
    • Coordinate with external vendors for specialized cleaning or maintenance services
    • Ensure equipment is maintained, repaired, or replaced as needed
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